I’m familiar with working with a holistic perspective while crafting digital solutions. I can help generate user flows, user journeys, process maps, blueprints or other user mappings that would help visualize an overview. This in turn would help find pain points, gaps or confirm our understanding of the user experiences in mind.
What is great about creating these mappings is that they also serve as references for further evaluation, improvements and documentation. This kind of insight saves time and effort in the long run.